Faxing Solutions

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Captaris RightFax fax solution

The Captaris RightFax suite of products provides the most comprehensive information exchange solutions available to the enterprise. RightFax integrates easily with desktop and back office applications bringing automatic and instantaneous document delivery and receipt capabilities to these mission-critical business systems.

Tight Integration with Existing Applications

In order to ensure easy incorporation into business systems, a document automation solution must integrate tightly with existing applications. Because Captaris has more integrations than any of its competitors, RightFax can legitimately be described as a "universal" solution. It captures data from any existing system, regardless of format (email, XML, Java, text, print stream, or data stream) or application (Host, Legacy, ERP, or CRM). Captaris RightFax is a certified solution for leading software applications such as Microsoft, Lotus, SAP, Oracle, FileNet, Siebel, and others. In fact, many of these technology leaders have made RightFax Universal Information Exchange their #1 recommendation to customers who wish to automate their business communications.

Leading-edge Technologies

RightFax takes advantage of Internet standards like Java, XML, and the Component Object Model (COM) programming interface—to provide powerful tools for customizing solutions specific to your organization’s needs. The RightFax XML Interface, the RightFax Java API, and the RightFax COM module offer the ultimate flexibility in implementing business automation solutions.

Integration with Email and EDI Systems

To facilitate interactions with a variety of trading partners, an information exchange solution should be flexible enough to support document delivery and receipt in a variety of forms. RightFax Information Exchange converts documents created in host applications into email documents that can be delivered over the Internet. It also has the capability to capture EDI data and send it as standard fax output.

Scalability and Performance Maximization

For most companies, the volume of documents will continue to grow for years to come. Captaris information exchange solutions are open and scalable, giving your company the ability to support growth efficiently and economically. Our solutions also include Intelligent Least Cost Routing and load-balancing capabilities, to help decrease costs and maximize performance—by preventing bottlenecks and delays in processing high volumes.

Secure and Reliable Document Delivery

In the wake of well-publicized breaches of confidentiality, security is a major focus of corporations today. The RightFax SecureDocs module allows you to exchange electronic documents with customers and partners via certified delivery. Instead of being sent directly to the recipient, documents are sent to your organization’s SecureDocs certified delivery Web site. The recipient receives an email message indicating that a certified document is available—and providing a link to the SecureDocs site. Confidential information remains secure, because your data never leaves your servers.

Comprehensive Tracking and Management

Due to the critical, time-sensitive nature of documents, it is essential for any information exchange solution to provide a comprehensive notification system to alert users of delivery status. Captaris provides advanced notification options, including email and host notification.

Document-Based, Robust Notification Capabilities

To ensure that users know with certainty that each document has been successfully delivered, RightFax has powerful and flexible notification capabilities. FCL commands are used to easily configure and deploy a vast range of notification messages that let you know the status of every message sent. Popular interfaces like MS Exchange, Lotus, SMTP, HLLAPI, and ODBC can all be notified instantly upon a successful or failed fax transmission.

Ease of Use and Management

Faced with increasing requests to support corporate information needs, IT managers and system administrators seek proven technology solutions, which—once implemented—are easy to use and manage. RightFax has demonstrated its performance and reliability in thousands of enterprise installations. RightFax also features a rich set of system management tools, accessible through an intuitive graphical user interface (GUI)—which lets administrators manage RightFax servers easily from a single centralized location.

Tech Specs

Fax Server Requirements

The computer designated as the RightFAX server must meet or exceed the following specifications:

Pentium 200 MHz processor. Pentium 200 MHz or faster is strongly recommended for optimal speed.

256 Mb of RAM. More Ram may be needed if the server will also run other services such as SQL Server, SMS, or Microsoft Exchange.

4.5 GB hard drive or better. You may need more disk space depending on a number of factors, such as how long you will allow users to keep old faxes in the system. The RightFAX software itself requires about 150 Mb of disk space, but consider that each fax image (page) stored by RightFAX consumes an average of 35kb. If disk storage space is a problem, encourage users to delete their faxes after reading or printing them.

VGA adapter and monitor. This is required for Windows NT.

Network Interface Card. The RightFAX server must be connected to your local area network via a network interface card. RightFAX will work on most popular LAN topologies and is compatible with most manufacturers’ network interface cards. You may use any networking protocol supported by Microsoft networking: NetBEUI, TCP/IP, or SPX.

Microsoft Internet Explorer 5 (or higher) must be installed on the server. If it is not already installed on your RightFAX server machine, Internet Explorer will be installed as part of your RightFAX server installation.

Windows NT Server v4.0 or greater.

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