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Legal Technology Services Division
Member: American Bar Association, N.Y. Bar Association
Technical Support Services
We assist you in efficiently using your resources and avoid downtime
Immediate on-site response, technology support, phone support, troubleshooting
Training
Introductory technology training for new associates
On-going training along with the introduction of new software
Classes are tailored to the level of your staff's experience
Word processing
Document management
Web programming and design
Summation
Remote Access Communication
Firewall, and VPN Products
Network and virus protection
Various legal accounting, billing, litigation, management, and boilerplates
Network Design, Installation & Support
Whether built upon a small departmental Local Area Network (LAN), an enterprise Wide Area Network (WAN), or an Internet commerce site, today's company must be able to rely on its networking infrastructure to operate and communicate effectively. Smoothly running systems are a necessity to a modern business; network headaches and downtime can hurt morale and damage the bottom line.
Our certified engineers can help build a stable network from the ground up, or get the kinks out of an existing setup. Whether your network is built upon Netware or Windows NT / 2000, we make sure it supports your staff efficiently and effectively.
Our advisory and turnkey network services include:
o Preparation of local and wide-area network specifications
o Systems analysis, and budget priorities
o Documentation; including asset management, configuration and procedures
o Bid solicitation from network system vendors
o Installation, support and maintenance of LANs and WANs
o Configuration of routers and turnkey Internet gateways
o Customization of your firm's computer software for networked environments
o Messaging and scheduling systems with synchronization down to the palm of your hand
Disaster Recovery
Recent events have emphasized the need for proactive planning to help your business recover from a disaster, whether it be a physical event such as fire, theft or hardware failure or, more commonly, accidentally deleted or virus-infected data. You already have business insurance; it is time to consider what is needed to preserve your business through a crisis:
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A dedicated backup file server, configured according to your specifications with operating system, hard drives and tape drives?
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Your backup data restored to off-site devices?
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Your backup tapes regularly tested for accuracy and integrity?
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Continuous on-line server backup via the Internet?
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Regular courier pickup and offsite storage of your backup tapes?
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Availability of e-mail services in the event of an in-house e-mail server failure?
We are your partner in contingency and continuity planning. Our starting point is a thorough risk assessment performed on your technology infrastructure. Based on our analysis of the level of security and comfort your business requires, we can tailor an appropriate plan incorporating one or more of the services listed above, and identify the resources required to keep your business running.
